Ditching the Annual Review and Ratings – Surviving the Switch

By now you’ve probably heard that more than 90% of HR leaders want to evolve their performance management — but how hard is it going to be?

Recently, Symetra went through a rapid shift away from traditional performance management to a philosophy built on real-time feedback and recognition. In less than 18 months, we evolved from an annual cycle built around a performance rating to a one-size-fits-one approach that emphasizes the importance of on-going feedback and coaching that leads to even greater levels of contribution, enhanced engagement and development for career growth.

We’ve embraced a technology platform that enhances recognition visibility on our Symetra Wall of Recognition in real-time (much like a social media feed). We have given managers the tools to reward strong contribution in real-time. We are developing skills for both giving and receiving feedback in real-time.

During the presentation, hosted by Reflektive, you’ll hear a bit about Symetra’s expedition to this brave new world and how we’ve been laying the foundation for success ahead of the actual shift. You’ll hear a few lessons learned along the way, and what we have planned to continue to innovate in the talent management space.

Key Learnings

  • What Symetra did ahead of the changes to lay the foundation for success
  • How we’re driving employee engagement, development and contribution through active feedback and coaching
  • The road ahead for Symetra – how we continue to innovate in the talent management space

Meet Our Presenters

Jennifer Sharp, AVP of Human Resources, Symetra

Jennifer Sharp loves being called an “HR Rebel.” She is always thinking about what the future holds, the possibilities and what’s next, and who can she recruit to come along on her next adventure. Originally, she didn’t intend to go into HR, but it sort of chose her. She was likely a travel agent or a meteorologist in another life. Today, she’s the AVP of Human Resources, at Symetra in Bellevue, Washington. Jen leads the Talent Management team that is made up of HR Business Partners and Generalists, the Talent Development team, and the Talent Acquisition team.

Anne-Marie Diouf, VP of Human Resources, Symetra

Anne-Marie Diouf is vice president of human resources for Symetra, a life insurance, employee benefits and retirement company with nearly 2,000 employees across the U.S. She leads a team of 25, including Talent Management, Talent Development, Recruiting, Benefits and Compensation teams. Anne-Marie joined Symetra as an HR representative in 2000 following other HR roles in retail and manufacturing, and she’s held her current position since 2010.

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