How to Reduce Manager Bias With 360 Reviews
Most employees report to one person and that puts a lot of pressure on managers to get the employee experience right.
Nowhere are the stakes higher than when it comes to the formal performance review conversations. A forthcoming study in Management Science found calibration committee adjusted ratings 25% of the time, and only highly-rated employees perceive the process to be fair. Even with the best of intentions, managers are human beings, and are prone to bias.
How do you ensure that employees across the organization have a consistent and impactful conversation with their managers?
As we enter into mid-year review season, now’s the time to reset the conversation. Join special guest Jonathan Raymond as we unpack the key elements to helping managers run their performance review conversations in a way that minimizes bias, maximizes empathy, and that brings in other perspectives in the organization.
In this webinar, we’ll cover:
- How to help managers keep review communication positive even if they have hard or awkward feedback to give
- How to acknowledge potential bias without undermining their credibility or letting employees off the hook for results
- How to ensure consistency across the organization depending on the size and scale of your business today
- How 360 reviews address bias, and capabilities a solution needs to make the process streamlined and intuitive for your employees
After twenty years of not being able to decide whether he was a business development guy or a personal growth teacher, Jonathan stopped trying to figure it out. He’s the CEO of Refound and the author of the 2018 Axiom Award winning Good Authority — How to Become the Leader Your Team is Waiting For. He’s madly in love with his wife, tries not to spoil his daughters, and will never give up on the New York Knicks. Jonathan is an experienced CEO and Brand Executive and has thrown his heart, mind, and soul into more than a few culture change projects. He has worked in tech, clean tech, and the nonprofit world after a very brief career in the law. He lives in Encinitas, California.
Dani Fankhauser is director of content at Reflektive, where she creates resources to help HR leaders transform performance management and help people reach their potential. Her writing has appeared in Fortune, The Billfold, Mashable, Thrive Global, and NY Mag’s The Cut.