Case Study

SmartPak Increases Satisfaction With Performance Management By 252% In Less Than 1 Month

SmartPak Increases Satisfaction With Performance Management By 252% In Less Than 1 Month

Antiquated HR programs were slowing SmartPak down.

“For us, it was a lot of work, stress, and process that had very little output benefit for the associates,” said Rob McClellan, chief technology officer at SmartPak.

Reviews were inaccurate and slow, and goals were backwards-looking instead of future-focused.

Learn more about how Reflektive helped speed up SmartPak’s performance management in this case study.

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