The Employee-Manager Alliance
The employee relationship is broken, leaving managers with a seemingly impossible dilemma: You can’t afford to treat employees like family (which they never were). But you can’t build a lasting, innovative business when every employee acts like a free agent.
High-tech companies in Silicon Valley have found a way around this dilemma, but their solution applies to any industry. The answer is to stop thinking of employees as family or free agents, and start thinking of them as allies.
The alliance is a two-way relationship that lets company and employee work together toward common goals, even when some of their interests differ. The paradox is that recognizing an employee’s independence is what allows a company to rebuild the loyalty and trust that’s been missing from today’s employment relationship.